Area Service Technician – Germany

TLD, a French company (part of the Alvest Group) operating in an international environment, and is a leader in the design, assembly, distribution and after-sales service of ground support equipment (GSE). Our products are used in airports all over the world.
We develop innovative products (autonomous, hybrid, electric and sustainable vehicles) and contribute to reducing the environmental footprint of the aviation industry.
In order to meet and actively participate in environmental challenges, TLD is committed: we are members of the ‘Solar Impulse’ foundation and of the United Nations ‘Global Compact’ initiative, which aims to promote Corporate Social Responsibility.

As part of job creation, we are looking fo an Area Service Technician based in Germany.
Reporting to the Customer Service Team Leader, your essential duties and responsabilities will be :

• Delivery and commissioning of equipment.
• On-site interventions at customer locations in response to warranty requests.
• Troubleshooting and repair activities.
• Providing technical expertise and support.
• User training and 1st level maintenance for customers.
• Activity-related reporting (intervention reports and closure, customer feedback, etc.)
• Application of service bulletins.

What we are looking for :

With a higher education qualification in maintenance/electrical, you have at least 5 years of experience in an industrial environment.
You have solid technical and troubleshooting skills, and knowledge of the following fields:
Mechanics
Electrical engineering
Hydraulics
Automation (CANbus preferred)
Refrigeration / Air conditioning

As a true ambassador for TLD, you demonstrate a strong sense of customer service and excellent interpersonal skills. Fluency in both English and Dutch is essential for this position.
This position requires extensive travel, most of thetime from Monday to Friday, throughout the country.

We will support you by training on our products and tools. Training will take place in our European factories (France, Belgium and the UK).