Quality is about people, individual and management responsibility and people empowerment. Quality concerns products but also customer support. Learning from customer experience, tracking our improvement measuresand continuously monitoring our performance are at the center of TLD’s Quality Total Commitment.
All TLD factories are ISO 9001:2008 certified and operate under the same rigorous management systems, principles and objectives.
Respecting the multicultural make-up of the TLD Group and the continuous benchmarking imposed on all TLD entities by a strong upper management are an integral part of our continuous quality improvement efforts.